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Frequently asked questions


Bus tickets

How does bus e-ticket work?

Coach e-ticket (see paper e-ticket or SMS e-ticket) function just like a ticket purchased at the box office. After the purchase of e-ticket in the internet you can print it on paper or send to your mobile phone as SMS. During boarding you will have to be able to present paper or SMS e-ticket. Besides that, it is mandatory to have an ID with your photo present. Bus driver will check your e-ticket by comparing the ID code and passengers name as on the e-ticket to the boarding report.

When is ticket sale being interrupted?

Bus ticket sale is being interrupted half an hour before bus departure.

If you are willing to purchase a ticket from the bus stop where the coach will stop during the route (not from the terminal), it must be done half an hour before bus departure from the terminal.

Where can bus ticket be returned?

Bus tickets can be returned on Site in Bus ticket return page ore returned personally to Riga International bus terminal hall administrator, Pragas street 1 if more than 2 hours left until the departure.

Money will be returned on buyer’s bank account.

In case, there is bought one e-ticket for several passengers, it is possible to return whole e-ticket only

What percentage of the ticket value will be returned?

Returning e-ticket:

- passenger receives 75 % of ticket value, if the ticket is returned more than 2 hours before departure of the bus.

Comission fee is not returned.

When the sale of bus tickets is being started?

Bus ticket sale is being started 10 days before interurban bus route departure.

Event tickets

How does event e-ticket work?

Event and cinema e-tickets after the purchase will be available as .pdf (Adobe Acrobat Reader) document. You will be able to print out the e-ticket or send it to your e-mail. As an attachment to the e-ticket you will also receive short rules of usage of the e-ticket. E-ticket can be printed by any type of B/W or colour printer on A4 sheet of paper. At the entrance the e-ticket will be checked by it’s bar-code.

Where can event tickets be returned?

Event and movie tickets can not be returned.



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Brīvības gatve 223A, Rīga, LV1039

 
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